Northern Waters Library Service


About NWLS For Librarians For Patrons For Trustees


   NWLS Technology and Resource Sharing Plan
(July 2007 – July 2010)

INTRODUCTION

Wisconsin statute s.43.24(2)(m) requires public library systems to participate in “planning with the division and with participating public libraries and other types of libraries in the area in regard to library technology and the sharing of resources.” Library technology plans must be submitted to the state at least once every five years.

The federal e-rate program requires libraries to create and update approved technology plans at least once every three years in order to receive telecommunications discounts. The same requirement is true for libraries that participate in the state TEACH program, which offers subsidized high-speed Internet connections. Approved public library system plans may be used to fulfill this requirement for member libraries if the system plan supports and validates the e-rate eligible services used by the member libraries and the plan is developed in collaboration with the member libraries. This Technology and Resource Sharing Plan meets these requirements, assuring that NWLS member libraries are eligible to participate in the federal e-rate and state TEACH programs.

Page up

BACKGROUND

Northern Waters Library Service was established in 1973 by Ashland, Bayfield, Burnett, Douglas, Iron, Sawyer, Vilas, and Washburn counties. The state of Wisconsin encouraged formation of public library systems such as NWLS in order to improve public library service and to make it available to all residents of the state. These two goals are reflected in the NWLS Mission Statement: “The mission of Northern Waters Library Service is to provide access to quality public library services through its member libraries.”

Page up

DEMOGRAPHIC INFORMATION

Twelve of the system’s twenty-nine member libraries are located in communities of fewer than 1,000 people; nine libraries are located in communities with a population of 1,000 – 1,999; five libraries serve communities with a population between 2,000 and 3,999. The three remaining libraries are Vaughn Public Library in Ashland, which has a population of 8,534; Olson Memorial Library, a joint library located in Eagle River serving a population of 10,164; and Superior Public Library with a population of 27,180.

While diversity is low in raw numbers, the NWLS area is home to 19.8% of the State’s Native American population and NWLS serves four tribal libraries. The poverty level in the NWLS area is generally higher than the State of Wisconsin as a whole. 42.42% of students in the NWLS area attending public schools receive free or reduced lunches. There is a great disparity throughout the NWLS region in this commonly used measure of poverty. The Maple School District reports the lowest percentage of students receiving free or reduced lunches at 29.5% and the Lac du Flambeau School District reports the highest percentage at 80.9%. Statewide, 30.6% of the public school students receive free or reduced lunches.

Page up

Comparison of Selected Composite Measures from 2005 Wisconsin Library Service Record
Northern Waters Library Service
Statewide
Measure
Raw Data
Rank
Per Capita
Rank
Per Capita
Total Service Population
156,266
15
-
-
-
Square Footage of Library Space
129,079
14
0.83
12
0.86
Annual Hours Open
56,434
9
0.36
2
0.18
Book Volumes Added
38,321
14
0.25
13
0.27
Book Titles Added
34,890
13
0.22
13
0.19
Book Volumes Owned
580,636
13
3.72
7
3.49
Audio Materials (per 1,000 population)
30,661
12
200.05
5
207.17
Video Materials (per 1,000 population)
48,471
14
310.18
2
244.80
Circulation
1,221,331
15
7.82
15
10.38
Interlibrary Items Loaned
86,920
12
0.56
9
0.98
Interlibrary Items Borrowed
91,507
12
0.58
8
0.96
Reference Transactions
90,913
16
0.58
15
0.93
Library Visits
775,019
15
4.96
15
5.93
Library Program Attendance
41,289
15
0.26
13
0.29
Total Library Income (All Sources)
5,191,963
15
33.23
15
39.43
Personnel Expenditures
3,215,339
15
20.58
13
25.82
Materials Expenditures - Print
405,425
15
2.59
13
3.18
Materials Expenditures - Audiovisual
99,035
15
0.63
12
0.80
Materials Expenditures - Total
548,095
15
3.51
14
4.37
Total Operating Expenditures
4,659,234
15
29.82
14
36.38
Staff FTE - MLS librarians (per 1,000 pop.)
8
16
0.05
16
0.12
Total Staff FTE (per 1,000 population)
88
15
0.56
11
0.58
Total Non-Resident Circulation
564,462
12
3.61
6
3.46
Intersystem Non-Resident Circulation
449,073
10
2.87
15
2.20
Reference:http://dpi.wi.gov/pld/xls/05state.xls
 

NWLS ranks near its population ranking of 15th on the raw data for a number of measures. Adjusting for population, the system generally ranks higher when per capita measures are compared. Several of the measures were particularly striking. NWLS libraries ranked sixth in the State in total non resident circulation, second in video materials per capita, fifth in audio materials per capita, and second in annual hours open.

As reported in the 2005 Wisconsin Library Service Record, there is significant variation in the budgets, collections, and staff levels and services provided by NWLS member libraries. The tables in Appendix A compare individual system libraries on several measures. Per capita results are based on municipal population figures.

Page up

CURRENT SERVICES

The role of technology in public libraries continues to grow in importance, especially in resource sharing. The advent of shared integrated library systems (ILS) in Wisconsin has led to rapid growth in borrowing between libraries. Thanks to Merlin, the shared ILS of NWLS, not only is resource sharing increasing rapidly, but also more requests than ever before are being filled within the system. The graphs below show the growth of NWLS area resource sharing.

In January 2000, Superior Public Library became the first Merlin member to go live. By the end of that year, a total of nine libraries and Northern Waters Library Service were participating in the shared ILS. Today, 24 of 29 NWLS member libraries are full participants in Merlin and three are in the process of joining.

Merlin operates using Innovative Interfaces, Inc. (III) software. It offers central bibliographic and patron databases for its members, an online public access catalog (OPAC) available via the Internet, overdue and reserve functions, and a wide variety of report capabilities. Merlin Consortium members receive support through NWLS, including training and troubleshooting.

In 2005, NWLS began supporting the Pharos Internet management system for libraries that choose to use it. Using III’s Patron API module, Pharos users are able to automate Internet sign-up using the Merlin patron database to authenticate users.

NWLS provides complete support for a wide variety of software and hardware, including ordering, set-up and installation, maintenance, and training. Member libraries pay for their hardware and software. NWLS staff costs are primarily borne by the system, but the Merlin Consortium pays a share of staff costs for network administration.

All but one of the 29 NWLS member libraries belong to the Merlin wide-area network (WAN). The LCO College Community Library is served by the LCO tribal network. Merlin WAN members receive subsidized high-speed data circuits through the state TEACH program. The WAN is managed by system staff for the benefit of member libraries. This is an ongoing activity with no end date. In addition, NWLS provides e-mail, antivirus, security, and web hosting services.

NWLS provides its members a variety of other technology-based services. These include:

  • Online databases such as Ancestry Library Edition (genealogy), Chilton Library (automobile repair), and Price It! Antiques and Collectibles (antiques prices).
  • Virtual reference service through the statewide AskAway program.
  • Electronic and downloadable audio through netLibrary and OverDrive. NWLS is a member of the Wisconsin Public Library Consortium, through which it provides these services.
  • Resource sharing through WISCAT and WorldCat in addition to Merlin.

Page up

planning environment

This plan was drafted by a committee of the Northern Waters Library Service led by NWLS Director Jim Trojanowski. Committee members included Interlibrary Loan Librarian Linda Bailen, Network Administrator Mike Sauvola, Database Manager Mike Sheehan, and Office Manager Linda Stobbe.

Member library staff participated in the planning process in four primary ways: input in the NWLS strategic planning process conducted in 2006, attendance at the NWLS Technology Update and Planning Meeting held in January, 2007, a survey conducted in March, 2007, and input into the final draft of the document before it was presented to the NWLS Board of Trustees for approval on May 19, 2007.

Page up

GOALS, OBJECTIVES AND ACTIVITIES

Goal 1: Support NWLS library technology

Objective: To provide quick, efficient technical support to member libraries
Activities:
1. Provide sufficient training to NWLS staff to allow them to adequately train and support member library staff
2. Provide technical assistance to member library staff for services outlined in the NWLS Plan of Service
3. Provide on-site technical assistance to member libraries
4. Utilize network-monitoring software for remote diagnosis and repair of problems at libraries on the WAN
5. Use e-mail, the NWLS web site, and other appropriate technologies to provide technical support
6. Provide opportunities for member library staff to evaluate technical support

Goal 2: Evaluate and implement new information technology for improved and more efficient services for patrons

Objective 2a: To ensure that NWLS technology and telecommunications equipment is current and meets the needs of member libraries
Activities:
1. Monitor developments in library information technology and consult with member library staff in choosing which to implement
2. Assure adequate bandwidth for NWLS and member libraries to meet growing patron demand
3. Evaluate the impact and feasibility of Internet 2 for libraries
4. Work with interested member libraries on the installation, implementation, and budgeting for new technology

Objective 2b: To continue development of the NWLS website
Activities:
1. Update the website regularly
2. Seek feedback for improvements from member library staff
3. Add interactive form capability to the website
4. Provide free web hosting space to member libraries
5. Support web based service provision of NWLS activities in the Plan of Service

Objective 2c: To provide consulting service to member libraries
Activities:
1. Assist member libraries in:
a. Planning automation projects
b. Utilizing Internet and other information technology
c. Working with community partners to maintain and improve local telecommunications infrastructure and multi-party cooperation
2. Support the technology aspects of NWLS activities in the annual NWLS Plan of Service

Page up

Goal 3: Improve resource sharing within NWLS and between NWLS and other state and regional libraries and library agencies through the use of information technology

Objective 3a: To maintain and expand NWLS and member library resource sharing activities
Activities:
1. Support technology necessary to carry out the interlibrary loan and reference and referral elements of the NWLS Plan of Service
2. Explore opportunities to develop new projects for sharing between NWLS member libraries and other partners

Objective 3b: To expand patron use of Merlin
Activities:
1. Promote the use of Merlin by library patrons
2. Train schools and other groups to use Merlin

Objective 3c: To participate in statewide and regional resource sharing activities
Activities:
1. Work with state and regional libraries and library agencies to develop new resource sharing projects
2. Participate in Wisconsin Public Library Consortium programs

Page up

Goal 4: Improve the use of information technology for training and technical assistance for staff

Objective 4a: To provide training in information technology for member libraries
Activities:
1. Provide on-site training for library staff
2. Provide training workshops at central locations
3. Work with member libraries to provide patron training in the use of information technology
4. Investigate affordable methods to conduct online training sessions

Objective 4b: To maintain and improve NWLS information technology infrastructure
Activities:
1. Follow the NWLS equipment replacement schedule
2. Add new infrastructure as appropriate

Goal 5: Continue development of Merlin

Objective 5a: To improve the usability of Merlin
Activities:
1. Install Merlin software enhancements
2. Send NWLS representatives to Innovative Users Group meetings
3. Provide NWLS libraries with software and technical support, repair, and testing services for WAN connections
4. Evaluate the need for equipment upgrades including: servers, routers, switches, workstations, and other WAN/LAN equipment
5. Work with the Merlin Consortium to implement the necessary upgrades of servers, routers, switches, workstations, and other WAN/LAN equipment
6. Work with the Merlin Consortium to monitor bandwidth usage to ensure adequate bandwidth for member library services.
7. Customize the Merlin OPAC and add new capabilities for patrons

Objective 5b: To plan for the future of Merlin
Activities:
1. Evaluate new information technologies for possible application to Merlin operations and implement them in consultation with member library staff
2. Encourage expansion of Merlin through the addition of new members

Page up

Goal 6: Maintain the infrastructure, hardware, and software support necessary for member libraries to provide a comprehensive program of technology-based services

Objective: To provide a complete program of information technology services
Activities:
1. Manage licensing, addressing, and email service
2. Provide centrally controlled antivirus, adware, and spyware protection for member libraries
3. Use remote troubleshooting and repair software to provide cost-effective technical support to member libraries
4. Provide on-site infrastructure, hardware, and software support as necessary
5. Explore and, in consultation with member library staff, implement new infrastructure, hardware, and software

Page up

Budget

The following 2007 budget information provides an example of the revenue that NWLS will use and the expenditures that NWLS will make to accomplish the technology and resource sharing activities described in this plan.

2007 State Aid . . . . . .$318,038
Federal LSTA . . . . . . . . 49,924
Merlin Consortium . . . . .142,183
Member Libraries . . . . . . . 2,983
Total Income . . . . . .$513,128

The majority of activities contained in this plan are financed from the NWLS Interlibrary Loan, Merlin, Technology and Cooperative Cataloging programs. The Merlin program includes activities involved in operating the Merlin shared automated system. The 2007 budget and detailed information for all technology related programs follow.

Page up

NWLS Technology Services Budget
Interlibrary Loan and Reference
Merlin
Technology
Cooperative Cataloging
Total
Salaries
31,802
117,065
28,277
36,436
213,580
Benefits
12,283
45,214
10921
14,072
82,490
Library Contracts and Reimbursement
30,350
-
-
-
30,350
Internet Service Provider
-
8,164
583
-
8,747
BadgerNet T-1 Lines
-
33,600
2,400
-
36,000
Telecommunications
160
3,515
-
641
4,316
Supplies
719
899
629
539
2,786
Postage
158
-
-
-
158
Travel
1,619
3,777
2,428
1,079
8,903
Building Maintenance Expense
1,463
1,268
-
1,463
4,194
Building Mortgage
3,404
25,359
-
3,403
32,166
Office Equipment Maintenance
150
300
-
225
675
Reference and ILL Databases
6,116
-
-
-
6,116
Automation Software
-
35,784
-
-
35,784
Miscellaneous
20
-
50
50
120
Merlin Expansion
-
43,743
2,100
-
45,843
Insurance
-
900
-
-
900
Total
$88,244
$319,588
$47,388
$57,908
$513,128
 

Page up

Salaries, Payroll Taxes, Fringe Benefits: Included are the costs for 5.15 FTEs. Currently nine employees spend time on these programs.

Position Programs: FTE NWLS Technology and Resource Sharing
Database Manager: .8 FTE
Network Administrator: 1 FTE
Network Assistant: 1 FTE
Circulation Coordinator: .5 FTE
Director: .05 FTE
Interlibrary Loan Librarian: .7 FTE
Interlibrary Loan Assistant: .45 FTE
Database Assistant: .6 FTE
Office Manager: .05 FTE

Building Mortgage: 74% of the building mortgage is allocated to NWLS technology and resource sharing programs.

Building Maintenance: 43% of building maintenance is allocated to NWLS technology and resource sharing programs.

Library Contracts and Reimbursement: The cost of the resource library contract is allocated to these programs.

Internet Service Provider: The cost of WiscNet Internet service is charged to these programs.

BadgerNet T-1 Lines: The cost of all T-1 lines for all libraries on the NWLS WAN are charged to these programs.

Telecommunications: This budget contains the costs for telephone and cell phone service used by technology staff.

Page up

Supplies: This includes everything from paper to print cartridges.

Postage: The cost of postage related to interlibrary loan and reference, Merlin, Technology and Cooperative Cataloging are included here.

Travel: The cost of NWLS staff travel related to technology and resource-sharing programs is included.

Office Equipment Maintenance: The costs associated with these programs for the service agreement for the NWLS copy machine.

Reference and ILL Databases: The costs to provide databases to NWLS member libraries and their patrons are included here.

Automation Software: The cost of the maintenance agreement with Innovative Interfaces for automation software is included here.

Miscellaneous: A small amount for miscellaneous expenditures is included here.

Merlin Expansion: The costs of some minor equipment upgrades or additions, plus the costs of four new libraries joining Merlin are included here (LSTA funds).

Insurance: A prorated share of insurance costs for the NWLS building is assessed to technology and resource sharing programs.

Page up

EVALUATION

Evaluation of the plan is the responsibility of the NWLS Director. Input from member library staff and from NWLS teams with responsibility for implementing specific aspects of the plan will be considered as a part of the evaluation process.

The evaluation report will be made annually to the NWLS Board of Trustees as part of the system planning process. It will include progress toward goals, a list of goals not achieved and why they have not been achieved, and suggestions for achieving the goals in the future. Also included will be an assessment on the outcomes of the plan and any recommended changes to the plan.

Page up

Appendix A

Member Library Support and Services
(Based on data from 2006 Annual Report Member Library Support and Expenditures)

Member Library Support and Expenditures
Library Community
2006 Population Estimates
Municipal / Tribal / Co. Support
Municipal Support/
Capita
Total Operating Expenditures
Operating Expenditures /Capita
Ashland
8,534
368,063
43.13
405,913
47.56
Bayfield
721
56,336
78.14
118,307
164.09
Boulder Junction
1,003
40,750
40.63
62,747
62.56
Cable
835
37,000
44.31
50,679
60.69
Drummond
574
31,500
54.88
57,646
100.43
Eagle River
10,164
146,839
14.45
193,218
19.01

Grantsburg

1,441
48,645
33.76
103,517
71.84
Hayward
2,313
139,100
60.14
177,459
76.72
Hurley
1,774
39,452
22.24
93,578
52.75
Iron River
1,146
33,607
29.33
65,442
57.10
Lac du Flambeau
3,215
113,617
35.34
111,399
34.65
Lac Courte Oreilles
2,150
85,924
39.96
162,205
75.44
Land O'Lakes
942
77,553
82.33
98,689
104.77
LaPointe
276
79,888
289.45
81,439
295.07
Manitowish Waters
684
50,610
73.99
79,819
116.69
Mellen
811
37,404
46.12
61,092
75.33
Mercer
1,840
82,693
44.94
102,776
55.86
Odanah
1,096
22,614
20.63
40,815
37.24
Phelps
1,472
40,262
27.35
58,051
39.44
Presque Isle
582
45,420
78.04
53,479
91.89
Sayner
536
31,289
58.38
71,738
133.84
Red Cliff
928
-
0.00
53,936
58.12
Shell Lake
1,368
69,967
51.15
105,209
76.91
Spooner
2,688
117,546
43.73
196,238
73.01
Superior
27,180
921,079
33.89
1,238,587
45.57
Washburn
2,260
91,066
40.27
158,698
70.22
Webster
681
37,599
55.21
82,735
121.49
Winchester
494
26,360
53.36
31,897
64.57
Winter
1,435
53,815
37.50
74,889
52.19

Page up



Member Library Support and Services
(Based on data from 2006 Annual Report Member Library Support and Expenditures)

Member Library Circulation and Interlibrary Loan
Library Community
2006 Population Estimates
Total Circulation
Circulation
/Capita
ILL Items Loaned
ILL Loaned /Capita
ILL Items
Borrowed
ILL Items
Borrowed
/Capita
Ashland
8,534
134,556
15.77
9,340
1.09
12,969
1.52
Bayfield
721
39,809
55.21
5,336
7.40
1,683
2.33
Boulder Junction
1,003
22,142
22.08
4,292
4.28
3,265
3.26
Cable
835
11,363
13.61
2,374
2.84
1,933
2.31
Drummond
574
10,409
18.13
1,793
3.12
2,174
3.79
Eagle River
10,164
55,158
5.43
4,992
0.49
4,836
0.48

Grantsburg

1,441
34,774
24.13
2,791
1.94
4,388
3.01
Hayward
2,313
69,762
30.16
4,363
1.89
8,791
3.80
Hurley
1,774
14,799
8.34
1,517
0.86
3,140
1.77
Iron River
1,146
27,475
23.97
3,389
2.96
5,397
4.71
Lac du Flambeau
3,215
27,238
8.47
159
0.05
58
0.02
Lac Courte Oreilles
2,150
8,802
4.09
374
0.17
75
0.03
Land O'Lakes
942
15,195
16.13
1,852
1.97
1,722
1.83
LaPointe
276
7,665
27.77
1,064
3.86
830
3.01
Manitowish Waters
684
24,006
35.10
4,150
6.07
1,842
2.69
Mellen
811
15,299
18.86
2,125
2.62
1,989
2.45
Mercer
1,840
18,755
10.19
3,599
1.96
1,317
0.72
Odanah
1,096
3,630
3.31
315
0.29
51
0.05
Phelps
1,472
19,252
13.08
2,778
1.89
987
0.67
Presque Isle
582
18,957
32.57
3,856
6.63
2,109
3.62
Sayner
536
26,738
49.88
3,338
6.23
1,589
2.96
Red Cliff
928
1,346
1.45
1,098
1.18
429
0.46
Shell Lake
1,368
28,271
20.67
251
0.18
1,041
0.76
Spooner
2,688
89,422
33.27
255
0.09
1,382
0.51
Superior
27,180
401,039
14.75
21,063
0.77
14,459
0.53
Washburn
2,260
48,006
21.24
6,369
2.82
6,,986
3.09
Webster
681
18,980
27.87
1,669
2.45
3,874
5.69
Winchester
494
4,703
9.52
62
0.13
9
0.02
Winter
1,435
24,152
16.83
631
0.44
2,662
1.86

Page up



Member Library Support and Services
(Based on data from 2006 Annual Report Member Library Support and Expenditures)

Member Library Visits and Program Attendance
Library Community
2006 Population Estimates
Public Internet Computer Use
Computer Use/Capita
Program Attendance
Attendance /Capita
Ashland
8,534
17,850
2.09
3,316
0.39
Bayfield
721
20,000
27.74
2,500
3.47
Boulder Junction
1,003
3,700
3.69
1,219
1.22
Cable
835
5,226
6.26
121
0.14
Drummond
574
1,706
2.97
227
0.40
Eagle River
10,164
15,447
1.52
3,512
0.35

Grantsburg

1,441
4,807
3.34
1,353
0.94
Hayward
2,313
8,421
3.64
551
0.24
Hurley
1,774
9,252
8.34
982
1.77
Iron River
1,146
2,735
2.39
541
0.47
Lac du Flambeau
3,215
2,631
0.82
690
0.21
Lac Courte Oreilles
2,150
4,000
0.65
401
0.59
Land O'Lakes
942
1,392
16.13
1,278
1.83
LaPointe
276
4,368
15.83
1,022
3.70
Manitowish Waters
684
5,000
7.31
524
0.77
Mellen
811
1,149
1.42
1,237
1.53
Mercer
1,840
5,072
2.76
649
0.35
Odanah
1,096
7,280
6.64
320
0.29
Phelps
1,472
2,033
1.38
432
0.29
Presque Isle
582
2,750
4.73
879
1.51
Sayner
536
2,053
3.83
1,306
2.44
Red Cliff
928
3,885
4.19
77
0.08
Shell Lake
1,368
5,796
4.24
2,548
1.86
Spooner
2,688
17,472
6.50
1,810
0.67
Superior
27,180
26,911
0.99
3,772
0.14
Washburn
2,260
34,000
15.04
5,600
2.48
Webster
681
35,00
5.14
657
0.96
Winchester
494
800
1.62
130
0.26
Winter
1,435
3,300
2.30
198
0.14

Page up


Race for Northern Waters Library Service Area
Library County
Total Population
White Alone
Black Alone
Native American
Asian Alone
Native Hawaiian
Other Race Alone
2 or More Races
Hispanic
Ashland County
16,866
14,690
36
1,745
53
8
49
285
188
Bayfield County
15,013
13,280
20
1,409
41
1
39
223
91
Burnett County
15,674
14,616
56
698
37
11
33
223
120
Douglas County
43,287
41,273
246
786
273
12
85
612
315
Iron County
6,861
6,743
6
41
9
3
4
55
45
Sawyer County
16,196
13,236
51
2,603
48
3
56
199
145

Vilas County

21,033
18,865
43
1,909
38
2
39
137
181
Washburn County
16,036
15,599
27
162
30
4
19
195
143
Total NWLS Area
150,966
138,302
485
9,353
529
44
324
1,929
1,228
Wisconsin Total
5,363,675
4,769,857
304,460
47,228
88,763
1,630
84,842
66,895
192,921
Comparison
2.81%
2.90%
0.16%
19.80%
0.60%
2.70%
0.38%
2.88%
0.64%
Source: Demographic Service Center, Wisconsin Department of Administration, April 1, 2000


Page up

NWLS Area School District Enrollment and Free/Reduced Lunch Counts

School District
Enrollment
Free / Reduced / Lunch Counts
% Free/ Reduced Lunch
Ashland
2,212
1,065
48.15%
Bayfield
422
275
65.17%
Drummond
512
223
43.55%
Glidden
203
119
58.62%
Grantsburg
1,010
337
33.37%
Hayward
2,001
895
44.73%
Hurley
647
272
42.04%
Lac du Flambeau
442
354
80.09%
Maple
1,454
429
29.50%
Mellen
312
153
49.04%
Mercer
170
52
30.59%
North Lakeland
207
64
30.92%
Northland Pines
1,410
465
32.98%
Northwood
432
212
49.07%
Phelps
171
70
40.94%
Shell Lake
594
239
40.24%
Siren
529
298
56.33%
Solon Springs
345
132
38.26%
South Shore
197
115
58.38%
Spooner
1,335
418
31.31%
Superior
5,007
2,021
40.36%
Washburn
624
190
30.45%
Webster
736
468
63.59%
Winter
360
183
50.83%
NWLS Total
21,332
9,049
42.42%
Wisconsin Total
870,512
266,334
30.60%
Source: http://dpi.wi.gov/pld/xls/07lunchdataver3.xls


Page up

Appendix B

NWLS Technology Survey Summary

2007-2010 Priorities for Member Libraries
Priority
Definitely
Very Likely
Possibly
Definitely Not
Replace aging computers
11:
CA, ER, HU, MW, MR, PH, PI, SA, SL, SP, SU
9:
AS, BJ, DR, HA, IR, LO, MI, WA, WN
4:
BR, GR, LF, ME
0
Add staff computers
2:
CA, WN
3:
IR, PI, SA
10:
AS, BR, BJ, GR, HA, HU, LF, MI, MR, SP
9:
DR, ER, LO, MW, ME, PH, SL, SU, WA
Add patron computers
4:
AS, CA, SL, SP
3:
ER, HA, PI
15:
BR, BJ, GR, HU, IR, LF, MW, MI, ME, MR, PH, SA, SU, WS, WN
2:
DR, LO
Build/create computer lab
2:
PI, SU
0
11:
AS, BR, CA, ER, GR, HA, HU, ME, MR, PH, WA, WN
11: BJ, DR, GR, IR, LF, LO, MW, ME, SA, SL, SP
Expand existing lab
1:
PI
1:
SP
8:
BR, CA, HA, IR, MW, MI, SU, WA
13:
AS, BJ, DR, ER, GR, HA, IR, LO, MW, MR, PH, SL, WI
Create children's computer area
1:
SU
2:
CAM ER
13:
AS, BR, BJ, DR, GR, HA, LF, ME, MR, PH, PI, SA, WE
8:
HU, IR, LO, MW, MI, SL, SP, WA
Expand children's computer area
1:
SL
2:
CA, SP
8:
BJ, HU, LO, MI, ME, PI, SA, SU
13:
AS, BR, DR, ER, GR, HA, IR, LF, MW, MR, PH, WA, WN
Build/create media center
0
1:
CA
12:
AS, BR, ER, HA, MW, MI, ME, PI, SA, SU, WA, WN
11: BJ, DR, GR, HU, IR, LF, LO, MR, PH, SL, SP
Create video conferencing site
1:
PI
0
9:
BR, CA, DR, ER, HA, IR, SA, SU, WN
14:
BJ, GR, HU, IR, LO, MW, MI, ME, MR, PH, SL, SP, WA
Upgrade/replace software
9:
CA, HU, MW, MI, PH, PI, SL, SU, WN
10:
BJ, DR, ER, HA, IR, IR, LF, LO, MR, SA, SP
5:
AS, BR, GR, ME, WA
0
Add bilingual computers
0
2:
CA, SP
12:
AS, BR, ER, HA, HU, LF, MW, MI, ME, PH, SU, WE
10:
BJ, DR, ER, GR, IR, LO, MR, PI, SA, SP, WA
Add self-checkout
0
2:
SP, SU
9:
AS, BJ, CA, HA, HU, LF, MW, MI, SA
12:
BR, DR, ER, GR, IR, LO, ME, MR, PH, PI, SL, WE
Electronic resources/ people with disabilities
1:
PI
5:
CA, HA, MR, SL, SP
17:
AS, BR, BJ, DR, ER, GR, HU, IR, LF, LO, MW, MI, ME, PH, SA, SU, WN
0
Create a library website
14:
AS, BH, ER, HU, MW, MI, ME, MR, PH, PI, SA, SU, WA, WN
3:
CA, HA, LF
3:
BR, DR, GR
4:
IR, LO, SL, SP
Update/ expand current website
15:
AS, BJ, CA, ER, HU, IR, MW, MI, ME, PH, PI, SA, SL, SP, WN
5:
HA, LF, LO, SU, WA
2:
BR, DR
1:
GR
Add Pharos
8:
CA, ER, HA, MR, SA, SL, SP, SU
0
9:
BJ, DR, HU, IR, MW, PH, PI, WA, WN
7:
AS, BR, GR, LF, LO, MI, MR
Digitize local history collections
0
4:
BR, GR, SP, SU
11:
BJ, CA, HU, IR, MW, MI, ME, PI, SA, SL, WN
8:
DR, ER, HA, IR, LO, MR, PH, WA
Create local obituary index
1:
MR
3:
BJ, GR, SU
11:
AS, BR, HU, LF, MW, ME, PI, SA, SL, SP, WN
9:
CA, DR, ER, HA, IR, LO, MI, PH, WA
Provide online access to digital collections
2:
SL, WN
4:
LF, PI, SP, SU
15:
AS, BJ, CA, DR, ER, GR, HA, HU, LO, MW, MI, ME, MR, PH, SA
3:
BR, IR, WA
Purchase online database subscriptions
1:
PI
4:
BJ, CA, MR, SP
14:
AS, DR, ER, GR, HA, HU, LF, LO, MI, ME, PH, SA, SU, WN
5:
BR, IR, LO, SL, WA
STAFF TRAINING
Basic computer use training/ staff
11:
CA, ER, JU, IR, LF, MR, PH, PI, SL, SP, SU
5:
GR, HA, MI, SA, WN
8:
AS, BR, BJ, DR, LO, MW, ME, WA
0
Microsoft Office Training/ staff
8:
CA, ER, HU, MR, PI, SL, SP, SU
8:
BR, GR, IR, LF, LO, MI, PH, WN
8:
AS, BJ, DR, HA, MW, ME, SA, WA,
0
Desktop publishing training/ staff
3:
CA, HU, MR
7:
BR, ER, GR, LF, MI, SP, WN
12:
AS, DR, HA, IR, LO, MW, ME, PI, SA, SL, SU, WA
2:
BJ, PH
Graphics software training/ staff
2:
CA, HU
7:
BR, ER, LF, MI, PI, SP, WE
13:
AS, DR, GR, HA, LO, MW, ME, MR, PH, SA, SL, SU, WA
2:
BJ, IR
Web publishing training/ staff
5:
CA, HU, MI, MR, PH
6:
ER, LF, PH, PI, SP, WE
10:
AS, BR, DR, GR, HA, LO, MW, SA, SU, WA
3:
BJ, IR, SL
Email use training/staff
12:
CA, ER, GR, JU, LF, MI, MR, PH, PI, SL, SP, SU
8:
BR, HA, LO, MW, ME, SA, WA, WN
3:
AS, DR, IR
0
Searching online databases training/ staff
14:
CA, ER, GR, HU, IR, LO, MI, MR, PH, PI, SA, SL, SP, SU
3:
BR, LF, WN
7:
AS, BJ, DR, HA, MW, ME, WA
0
ILL software training/ staff
17:
AS, CA, ER, GR, HU, IR, LF, LO, MI, MR, PH, PI, SA, SL, SP, SU, WN
1:
BJ
6:
BR, DR, HA, MW, ME, WA
0
Circulation software training/ staff
17:
AS, CA, ER, GR, HA, HU, IR, LO, MI, MR, PH, PI, SA, SL, SP, SU, WN
1:
BJ
6:
BR, DR, LF, MW, ME, WA
0
PATRON TRAINING
Basic computer use training/ patrons
2:
PI, SL
10:
CA, DR, ER, GR, HA, IR, LF, SP, SU, WA
10:
BR, HU, LO, MW, MI, ME, MR, PH, SA, WE
1:
AS
Microsoft Office training/ patrons
2:
PI, SL
6:
CA, ER, GR, IR, LF, SP
11:
BR, BJ, DR, HA, HU, LO, MW, MI, SA, SU, WN
5:
AS, ME, MR, PH, WA
Desktop publishing training/patrons
1:
SL
2:
GR, SP
13:
BR, CA, DR, HA, HU, IR, LF, MW, MI, PI, SA, SU, WN
8:
BJ, ER, LO, ME, MR, PH, WA
Graphics software training/ patrons
0
0
16:
BR, CA, DR, GR, HA, HU, IR, LF, MW, MI, PI, SA, SL, SP, SU, WN
8:
BJ, ER, LO, ME, MR, PH, WA
Web publishing training/ patrons
0
1:
PI
14:
BR, CA, DR, GR, HA, HU, IR, LF, MW, MI, SA, SP, SU, WN
9:
AS, BJ, ER, LO, ME, MR, PH, SL, WA
Email use training/ patrons
4:
ER, GR, PI, SL
7:
CA, DR, HA, IR, LF, SP, SU
11:
BR, BJ, JU, LO, MW, MI, ME, MR, PH, SA, WN
2:
AS, WA
Searching online databases training
7:
CA, ER, GR, IR, LO, PI, SL
10:
BJ, DR, HU, LF, MI, MR, PH, SP, SU, WN
5:
BR, HA, MW, ME, SA
2:
AS, WA
Other Responses from Libraries

Replace Aging patron computers
Take credit card payments for fees and fines
Provide online help screens for patrons
Purchase digital microfilm printers
Add automated holds software in Merlin
Add materials security security system
Add wireless printing from patron-owned laptops
Add a mobile computer lab using wireless laptops
Add Internet service not connected to NWLS or municipal network
Add space for patron computing, adults and children
Add print management for patron computers

Page up

 

 

About NWLS  ·  For Librarians  ·  For Patrons   ·  For Trustees   ·  Libraries  ·  Search  ·  Site Index   ·  Home

© 2006 Northern Waters Library Service · 3200 East Lake Shore Drive · Ashland, Wisconsin 54806 · 715.682.2365
Home Libraries Search Home Libraries Search Site Index