Streams

March 1 Public Library Annual Reports due to the Division for Libraries, Technology and Community Learning

March 7 Patron Privacy in the Internet Age
Bob Bocher, Library Technology Consultant, Division for Libraries, Technology and Community Learning, NWLS, 10:00 - 2:30

• April 14 Wisconsin Oral History Day, Madison, 8 a.m. – 5 p.m.
• March 31 - April 21 Eco-Librarians: Changing Our Communities One Step at a Time, online

NWLS Visioning Summit Mini-Conference

From Jim Trojanowski, NWLS Director - The Council on Library and Network Development (COLAND), a committee created by the Wisconsin legislature in 1979 to advise the State Superintendent of Public Instruction to assure that all state residents have access to library services, is holding a Visioning Summit in May to discuss the future of library services. In preparation for the summit, those interested in library service are being asked to answer six questions:

1. How will the library of the future contribute to the quality of life in our communities?
2. How will the library of the future contribute to the health of our democracy?
3. How will the library of the future contribute to the educational economic, and workforce development of the future?
4. How will the library of the future contribute to the preservation of the heritage and cultures of our communities?
5. How do we design library services and infrastructure to effectively serve everyone in the community?
6. How do we leverage and maximize the investment in education and library services through cooperation and collaboration?

Northern Waters Library Service invited staff from every school, public, and academic library in its eight-county service area to a mini-conference to discuss the questions and develop system-wide responses to them. On February 6, 2008, 23 librarians met at the Northern Great Lakes Regional Visitors Center for a lively discussion on the future of libraries.

Collaboration was a popular topic at the mini-conference. There was a widespread belief that there is a need for improved multi-type cooperation. For example, closer cooperation between the academic and public libraries would benefit patrons of both types of libraries. There was also discussion of the need to develop more cooperative projects with agencies other than just libraries.

Technology was also discussed extensively. Participants emphasized the growing need for libraries to provide online resources and the value of providing these resources cooperatively. Many librarians believe that libraries should digitize locally important materials, such as historical documents, in order to make them more widely accessible.

Training for staff was an additional theme. Libraries serve an increasingly diverse population with ever-growing demands for new services. It will be important for libraries to assure that every library employee understands these needs and is well-prepared to meet them.

Any individual or group with an interest in the future of libraries is encouraged to respond to the questions. To do so, visit the COLAND online and click on the link to the online survey.

A study of the economic impact of public libraries in Wisconsin will be conducted by NorthStar Economics for the Wisconsin Department of Public Instruction. In order to gather a broad range of responses from residents (library users and non-users) throughout the state, libraries, systems, and communities are encouraged to publicize the survey link and to inform local media. Regional focus groups and data collection will be conducted throughout Wisconsin during February and early March, 2008. The results of the study will be announced at the Wisconsin Association of Public Libraries Conference on May 1, 2008 in Stevens Point.

A direct link to the survey can be found at NorthStar Economics or from http://wislibsurvey.notlong.com. Questions about the survey or the study can be directed to either Alan J. Hart, Vice President & Director of Operations or David J. Ward, President at nstar@northstareconomics.com. The Wisconsin Department of Public Instruction has information online on other state and regional studies of the economic impact and taxpayer return on investment of public libraries.

The Council on Library and Network Development (COLAND) will hold a hearing on Intertype Library Cooperation and Resource Sharing, a biennium report submitted by the State Superintendent of Public Instruction describing the programs, policies, and networks to promote statewide cooperation and resource sharing among all types of libraries. The hearing will be held from 9:30 to 11 a.m. at the March 14 COLAND meeting at the Hartford Public Library, 115 North Main Street, Hartford, Wisconsin. The Division for Libraries, Technology, and Community Learning (DLTCL) would appreciate your comments and concerns. The Council will consider both oral and written testimony. Please send any written testimony to Roslyn Wise at the Department of Public Instruction, 125 S. Webster Street, Madison, WI 53702-7841. A draft of the report is available online.

In the March issue of Woman's Day magazine four entrepreneurs share stories of how libraries helped start their businesses. Also included in the article are tips on how to "jump-start your small business at the library," written by reference librarian Celia Ross, a member of the ALA Reference and User Services Association's (RUSA) Business Reference and Services Section. Visit American Library Association (ALA) to view the article in pdf format.

This is the sixth in a series of initiatives Woman's Day has co-sponsored with ALA's Campaign for America's Libraries. Previous topics have included "how the library has changed my life," "why I would want to be a librarian for a day," and "why I want to research my family tree at the library." Next in the series of library stories will be a call for essays on "Has the Library Positively Impacted Your Health?" Submissions will be accepted until May 11 for a March 2009 feature story.

Holds/Merlin copies
14/1 . . . . 2 days in Paris [videorecording(DVD)]
29/13 . . . 3:10 to Yuma [videorecording(DVD)]
97/18 . . . 7th heaven / James Patterson and Maxine Paetro
17/3 . . . . 1408 [videorecording(DVD)]
24/5 . . . . Across the universe [videorecording(DVD)]
29/1 . . . . American gangster [videorecording(DVD)]
76/26 . . . The appeal / John Grisham
19/4 . . . . The assassination of Jesse James by the coward Robert Ford [videorecording(DVD)]
15/5 . . . . Becoming Jane [videorecording(DVD)]
16/1 . . . . Bee movie [videorecording(DVD)]
12/4 . . . . Betrayal : a novel / by John Lescroart
23/5 . . . . The brave one [videorecording(DVD)]
10/4 . . . . Daddy day camp [videorecording]
12/0 . . . . Dan in real life [videorecording(DVD)]
12/0 . . . . The darjeeling limited [videorecording(DVD)]
19/30 . . . Double cross / James Patterson
14/19 . . . Duma Key / by Stephen King
18/5 . . . . Elizabeth [videorecording(DVD)] : The golden age
14/7 . . . . The game plan [videorecording(DVD)]
10/3 . . . . Gilmore Girls: The complete seventh season [videorecording(DVD)]
34/6 . . . . Gone baby gone [videorecording(DVD)]
15/0 . . . . Honor thyself / Danielle Steel
10/2 . . . . In the valley of Elah [videorecording(DVD)]
14/0 . . . . Into the wild [videorecording(DVD)]
22/5 . . . . The Jane Austen Book Club [videorecording(DVD)]
25/5 . . . . Knocked up [videorecording(DVD)]
10/7 . . . . Lady killer / Lisa Scottoline
15/2 . . . . Lost. The complete third season [videorecording(DVD)]
11/0 . . . . Love in the time of cholera [videorecording(DVD)]
13/2 . . . . Margot at the wedding [videorecording(DVD)]
12/2 . . . . Martian child [videorecording(DVD)]
29/1 . . . . Michael Clayton [videorecording(DVD)]
13/0 . . . . Mr. Magorium's Wonder Emporium [videorecording(DVD)]
13/2 . . . . Mr. Woodcock [videorecording(DVD)]
20/4 . . . . The nanny diaries [videorecording(DVD)]
20/4 . . . . A new earth : awakening to your life's purpose / Eckhart Tolle
31/3 . . . . No reservations [videorecording(DVD)]
26/26 . . . Plum Lucky / Janet Evanovich
10/8 . . . . The Simpsons movie [videorecording(DVD)]
22/7 . . . . Snow buddies [videorecording(DVD)]
14/2 . . . . The Sopranos. Season six. Part 2 [videorecording(DVD)]
17/4 . . . . Stalked / Brian Freeman
12/8 . . . . Strangers in death / J.D. Robb
17/0 . . . . Sundays at Tiffany's / James Patterson and Gabrielle Charbonnet
56/34 . . . T is for trespass / Sue Grafton
12/8 . . . . The waitress [videorecording(DVD)]
10/4 . . . . Where are you now? : a novel / Mary Higgins Clark

Technology Replacement Planning

From Mike Sauvola, NWLS - It is important for libraries to remember to include technology replacement in their annual budget planning.

In 2005 Northern Waters initiated a cyclic Technology Replacement Plan to ensure that all technology is kept up-to-date. Up until 2005, computers were not under any formal replacement plan. The result was a wide variance in the capabilities of computers within the Northern Waters office, as well as difficulty in coming up with the funds to suddenly replace failed equipment.

To address these issues, computers, networked printers and network equipment have been placed on a 5 year replacement cycle. The goals of the technology replacement plan are to:

1. Assure that appropriate computing resources are available to support the mission of the library;

2. Assure that each staff member has a computer of sufficient capability to fulfill his/her responsibilities;

3. Implement minimum standards for computing equipment and promote uniformity of technology levels within an area;

4. Ease resource and financial planning by reducing the effort involved in budgeting and planning for new computers.

5. Provide for the cost effective and timely purchasing and installation of new equipment while decreasing the deployment time for new equipment; and

6. Expedite the disposal of old equipment.

Especially important in the coming year will be the replacement of routers. Originally purchased as early as 2000, these routers have more than served their useful lives, and should be replaced with current models that support remote management, configuration, and monitoring.

Please contact Mike Sauvola for a quote on a new router, or any other equipment you plan to replace in the near future.

Inexpensive Online Training

From Linda Stobbe, NWLS - Living in northern Wisconsin creates some geographical challenges when looking at learning opportunities. Another challenge many of us face is finding the time to further our education, when we already have full time jobs, families and civic obligations. Online learning offers us the opportunity to expand our knowledge when and where it is most convenient for us. Many of the following courses (with the exception of the online tutorials) qualify for continuing education credits. Contact me for more information.

Microsoft
Microsoft offers free tutorials on their Office 2003 and 2007 products. Courses include instruction on Access, Excel, Live Meeting, Outlook, PowerPoint, Publisher, and Word. The tutorials are between 20 and 40 minutes on a variety of topics related to each software package.

HP Training and Education
HP offers free courses on a variety of computer applications.

Current courses include:
• How to build your first website
• Microsoft PowerPoint 2007 Introduction
• Microsoft Windows Vista: tune up your PC
• Microsoft Excel 2003 extreme
• Adobe Photoshop CS2 Introduction
• Macromedia Dreamweaver 8: Introduction
• Manage your small business with Intuit QuickBooks 2008
• Microsoft Word 2007 Advanced

Webjunction E-Learning Institute
The E-learning Institute offers online courses and training resources for library personnel. WebJunction offers self-paced and facilitated courses on a variety of library related topics. Self paced courses can be taken at your own pace and you can enroll in them when it is convenient for you. From the time you enroll, the self-paced courses can be accessed for an entire year. Cost for self-paced courses is generally around $25.

Facilitated courses are scheduled on a certain day and time determined by the organization hosting the course. These courses have a “facilitator” or instructor who teaches the course content and encourages you to collaborate with other participants in the course. Usually, there is a web conferencing system you must log into. The audio portion of the web conferencing system often uses VOIP (Voice Over Internet Protocol - the routing of voice conversations over the Internet or any other IP-based network) but sometimes the audio can be accessed using a telephone. Cost for facilitated courses is between $100 and $250 per course.

Great Web Sites for Kids contains hundreds of links to commendable Web sites of interest to children, organized by subject headings such as animals; literature and languages; sciences; the arts; and history and biography. It offers a special section with sites of interest to parents, caregivers and teachers and an area devoted to sites in Spanish. A brochure of The Librarian's Guide to Great Web Sites for Kids brochure can be downloaded. The Site is maintained by ALSC Great Web Sites for Kids Committee. ALSC, a division of the American Library Association, is a network of more than 4,200 children's and youth librarians, children's literature experts, publishers, education and library school faculty members, and other adults committed to improving and ensuring the future of the nation through exemplary library service to children, their families, and others who work with children.

"From your parents you learn love and laughter and how to put one foot before the other. But when books are opened you discover that you have wings."

Contact NWLS for subscription services or to submit an article for publication: email Marsha at newsletter@nwls.lib.wi.us or call 715-682-2365.

NWLS: 3200 E. Lake Shore Dr. • Ashland, WI 54806 • Phone: (715)682-2365 • Web: http://nwls.wislib.org • Serving libraries in Ashland, Bayfield, Burett, Douglas, Iron, Sawyer, Vilas and Washburn Counties.

	Northern Waters Library Service

	In This Issue: 02.22.08 NWLS Visioning Summit Mini-Conference • Wisconsin Public Library Survey • Research Sharing Report • Libraries Change Lives • Popular Merlin Holds • Technology Replacement Planning • Inexpensive Online Training • Useful URLs • Reflection C A L E N D A R March 1 Public Library Annual Reports due to the Division for Libraries, Technology and Community Learning March 7 Patron Privacy in the Internet Age Bob Bocher, Library Technology Consultant, Division for Libraries, Technology and Community Learning, NWLS, 10:00 - 2:30 March 11 Developing and Promoting Your Summer Library Program, NWLS, 10:00 – 2:30 March 11-12 Rhinelander's Children's Book Fest 2008, Rhinelander March 15 NWLS Board of Trustees Meeting, NWLS, 12:00 March 25-29 Public Library Association National Conference, Minneapolis April 4 Merlin Consortium Meeting, NWLS, 10:00 - 1:00 April 5 Library Trustee Basics, Phelps Public Library, 10:00 - 2:30 April 10 Effective Library Marketing and Advocacy, NWLS, 10:00 - 2:30 April 19 Library Trustee Basics, Spooner Memorial Library, 10:00 - 2:30 April 13-19 National Library Week April 30-May 2 The Wisconsin Association of Public Libraries Annual Conference, Stevens Point UW-Madison SLIS Continuing Education Courses in Madison. Visit the School of Library and Information Studies for more information. • April 14* Wisconsin Oral History Day, Madison, 8 a.m. – 5 p.m.* • March 31 - April 21* Eco-Librarians: Changing Our Communities One Step at a Time, online* Page up C U R R E N T . E V E N T S NWLS Visioning Summit Mini-Conference From Jim Trojanowski, NWLS Director - The Council on Library and Network Development (COLAND), a committee created by the Wisconsin legislature in 1979 to advise the State Superintendent of Public Instruction to assure that all state residents have access to library services, is holding a Visioning Summit in May to discuss the future of library services. In preparation for the summit, those interested in library service are being asked to answer six questions: 1. How will the library of the future contribute to the quality of life in our communities? 2. How will the library of the future contribute to the health of our democracy? 3. How will the library of the future contribute to the educational economic, and workforce development of the future? 4. How will the library of the future contribute to the preservation of the heritage and cultures of our communities? 5. How do we design library services and infrastructure to effectively serve everyone in the community? 6. How do we leverage and maximize the investment in education and library services through cooperation and collaboration? Northern Waters Library Service invited staff from every school, public, and academic library in its eight-county service area to a mini-conference to discuss the questions and develop system-wide responses to them. On February 6, 2008, 23 librarians met at the Northern Great Lakes Regional Visitors Center for a lively discussion on the future of libraries. Collaboration was a popular topic at the mini-conference. There was a widespread belief that there is a need for improved multi-type cooperation. For example, closer cooperation between the academic and public libraries would benefit patrons of both types of libraries. There was also discussion of the need to develop more cooperative projects with agencies other than just libraries. Technology was also discussed extensively. Participants emphasized the growing need for libraries to provide online resources and the value of providing these resources cooperatively. Many librarians believe that libraries should digitize locally important materials, such as historical documents, in order to make them more widely accessible. Training for staff was an additional theme. Libraries serve an increasingly diverse population with ever-growing demands for new services. It will be important for libraries to assure that every library employee understands these needs and is well-prepared to meet them. Any individual or group with an interest in the future of libraries is encouraged to respond to the questions. To do so, visit the COLAND online and click on the link to the online survey. Page up Wisconsin Public Library Survey A study of the economic impact of public libraries in Wisconsin will be conducted by NorthStar Economics for the Wisconsin Department of Public Instruction. In order to gather a broad range of responses from residents (library users and non-users) throughout the state, libraries, systems, and communities are encouraged to publicize the survey link and to inform local media. Regional focus groups and data collection will be conducted throughout Wisconsin during February and early March, 2008. The results of the study will be announced at the Wisconsin Association of Public Libraries Conference on May 1, 2008 in Stevens Point. A direct link to the survey can be found at NorthStar Economics or from http://wislibsurvey.notlong.com. Questions about the survey or the study can be directed to either Alan J. Hart, Vice President & Director of Operations or David J. Ward, President at nstar@northstareconomics.com. The Wisconsin Department of Public Instruction has information online on other state and regional studies of the economic impact and taxpayer return on investment of public libraries. Page up Research Sharing Report The Council on Library and Network Development (COLAND) will hold a hearing on Intertype Library Cooperation and Resource Sharing, a biennium report submitted by the State Superintendent of Public Instruction describing the programs, policies, and networks to promote statewide cooperation and resource sharing among all types of libraries. The hearing will be held from 9:30 to 11 a.m. at the March 14 COLAND meeting at the Hartford Public Library, 115 North Main Street, Hartford, Wisconsin. The Division for Libraries, Technology, and Community Learning (DLTCL) would appreciate your comments and concerns. The Council will consider both oral and written testimony. Please send any written testimony to Roslyn Wise at the Department of Public Instruction, 125 S. Webster Street, Madison, WI 53702-7841. A draft of the report is available online. Page up Libraries Change Lives In the March issue of Woman's Day magazine four entrepreneurs share stories of how libraries helped start their businesses. Also included in the article are tips on how to "jump-start your small business at the library," written by reference librarian Celia Ross, a member of the ALA Reference and User Services Association's (RUSA) Business Reference and Services Section. Visit American Library Association (ALA) to view the article in pdf format. This is the sixth in a series of initiatives Woman's Day has co-sponsored with ALA's Campaign for America's Libraries. Previous topics have included "how the library has changed my life," "why I would want to be a librarian for a day," and "why I want to research my family tree at the library." Next in the series of library stories will be a call for essays on "Has the Library Positively Impacted Your Health?" Submissions will be accepted until May 11 for a March 2009 feature story. Page up Popular Merlin Holds Wednesday February 20, 2008 Holds/Merlin copies 14/1 . . . . 2 days in Paris [videorecording(DVD)] 29/13 . . . 3:10 to Yuma [videorecording(DVD)] 97/18 . . . 7th heaven / James Patterson and Maxine Paetro 17/3 . . . . 1408 [videorecording(DVD)] 24/5 . . . . Across the universe [videorecording(DVD)] 29/1 . . . . American gangster [videorecording(DVD)] 76/26 . . . The appeal / John Grisham 19/4 . . . . The assassination of Jesse James by the coward Robert Ford [videorecording(DVD)] 15/5 . . . . Becoming Jane [videorecording(DVD)] 16/1 . . . . Bee movie [videorecording(DVD)] 12/4 . . . . Betrayal : a novel / by John Lescroart 23/5 . . . . The brave one [videorecording(DVD)] 10/4 . . . . Daddy day camp [videorecording] 12/0 . . . . Dan in real life [videorecording(DVD)] 12/0 . . . . The darjeeling limited [videorecording(DVD)] 19/30 . . . Double cross / James Patterson 14/19 . . . Duma Key / by Stephen King 18/5 . . . . Elizabeth [videorecording(DVD)] : The golden age 14/7 . . . . The game plan [videorecording(DVD)] 10/3 . . . . Gilmore Girls: The complete seventh season [videorecording(DVD)] 34/6 . . . . Gone baby gone [videorecording(DVD)] 15/0 . . . . Honor thyself / Danielle Steel 10/2 . . . . In the valley of Elah [videorecording(DVD)] 14/0 . . . . Into the wild [videorecording(DVD)] 22/5 . . . . The Jane Austen Book Club [videorecording(DVD)] 25/5 . . . . Knocked up [videorecording(DVD)] 10/7 . . . . Lady killer / Lisa Scottoline 15/2 . . . . Lost. The complete third season [videorecording(DVD)] 11/0 . . . . Love in the time of cholera [videorecording(DVD)] 13/2 . . . . Margot at the wedding [videorecording(DVD)] 12/2 . . . . Martian child [videorecording(DVD)] 29/1 . . . . Michael Clayton [videorecording(DVD)] 13/0 . . . . Mr. Magorium's Wonder Emporium [videorecording(DVD)] 13/2 . . . . Mr. Woodcock [videorecording(DVD)] 20/4 . . . . The nanny diaries [videorecording(DVD)] 20/4 . . . . A new earth : awakening to your life's purpose / Eckhart Tolle 31/3 . . . . No reservations [videorecording(DVD)] 26/26 . . . Plum Lucky / Janet Evanovich 10/8 . . . . The Simpsons movie [videorecording(DVD)] 22/7 . . . . Snow buddies [videorecording(DVD)] 14/2 . . . . The Sopranos. Season six. Part 2 [videorecording(DVD)] 17/4 . . . . Stalked / Brian Freeman 12/8 . . . . Strangers in death / J.D. Robb 17/0 . . . . Sundays at Tiffany's / James Patterson and Gabrielle Charbonnet 56/34 . . . T is for trespass / Sue Grafton 12/8 . . . . The waitress [videorecording(DVD)] 10/4 . . . . Where are you now? : a novel / Mary Higgins Clark [Print version] Page up T E C H N O L O G Y Technology Replacement Planning From Mike Sauvola, NWLS - It is important for libraries to remember to include technology replacement in their annual budget planning. In 2005 Northern Waters initiated a cyclic Technology Replacement Plan to ensure that all technology is kept up-to-date. Up until 2005, computers were not under any formal replacement plan. The result was a wide variance in the capabilities of computers within the Northern Waters office, as well as difficulty in coming up with the funds to suddenly replace failed equipment. To address these issues, computers, networked printers and network equipment have been placed on a 5 year replacement cycle. The goals of the technology replacement plan are to: 1. Assure that appropriate computing resources are available to support the mission of the library; 2. Assure that each staff member has a computer of sufficient capability to fulfill his/her responsibilities; 3. Implement minimum standards for computing equipment and promote uniformity of technology levels within an area; 4. Ease resource and financial planning by reducing the effort involved in budgeting and planning for new computers. 5. Provide for the cost effective and timely purchasing and installation of new equipment while decreasing the deployment time for new equipment; and 6. Expedite the disposal of old equipment. Especially important in the coming year will be the replacement of routers. Originally purchased as early as 2000, these routers have more than served their useful lives, and should be replaced with current models that support remote management, configuration, and monitoring. Please contact Mike Sauvola for a quote on a new router, or any other equipment you plan to replace in the near future. Page up Inexpensive Online Training From Linda Stobbe, NWLS - Living in northern Wisconsin creates some geographical challenges when looking at learning opportunities. Another challenge many of us face is finding the time to further our education, when we already have full time jobs, families and civic obligations. Online learning offers us the opportunity to expand our knowledge when and where it is most convenient for us. Many of the following courses (with the exception of the online tutorials) qualify for continuing education credits. Contact me for more information. Microsoft Microsoft offers free tutorials on their Office 2003 and 2007 products. Courses include instruction on Access, Excel, Live Meeting, Outlook, PowerPoint, Publisher, and Word. The tutorials are between 20 and 40 minutes on a variety of topics related to each software package. HP Training and Education HP offers free courses on a variety of computer applications. Current courses include: • How to build your first website • Microsoft PowerPoint 2007 Introduction • Microsoft Windows Vista: tune up your PC • Microsoft Excel 2003 extreme • Adobe Photoshop CS2 Introduction • Macromedia Dreamweaver 8: Introduction • Manage your small business with Intuit QuickBooks 2008 • Microsoft Word 2007 Advanced Webjunction E-Learning Institute The E-learning Institute offers online courses and training resources for library personnel. WebJunction offers self-paced and facilitated courses on a variety of library related topics. Self paced courses can be taken at your own pace and you can enroll in them when it is convenient for you. From the time you enroll, the self-paced courses can be accessed for an entire year. Cost for self-paced courses is generally around $25. Facilitated courses are scheduled on a certain day and time determined by the organization hosting the course. These courses have a “facilitator” or instructor who teaches the course content and encourages you to collaborate with other participants in the course. Usually, there is a web conferencing system you must log into. The audio portion of the web conferencing system often uses VOIP (Voice Over Internet Protocol - the routing of voice conversations over the Internet or any other IP-based network) but sometimes the audio can be accessed using a telephone. Cost for facilitated courses is between $100 and $250 per course. Page up U S E F U L . U R Ls Great Web Sites for Kids Great Web Sites for Kids contains hundreds of links to commendable Web sites of interest to children, organized by subject headings such as animals; literature and languages; sciences; the arts; and history and biography. It offers a special section with sites of interest to parents, caregivers and teachers and an area devoted to sites in Spanish. A brochure of The Librarian's Guide to Great Web Sites for Kids brochure can be downloaded. The Site is maintained by ALSC Great Web Sites for Kids Committee. ALSC, a division of the American Library Association, is a network of more than 4,200 children's and youth librarians, children's literature experts, publishers, education and library school faculty members, and other adults committed to improving and ensuring the future of the nation through exemplary library service to children, their families, and others who work with children. Page up R E F L E C T I O N "From your parents you learn love and laughter and how to put one foot before the other. But when books are opened you discover that you have wings." - Helen Hayes (1900 - 1993) Contact NWLS for subscription services or to submit an article for publication: email Marsha at newsletter@nwls.lib.wi.us or call 715-682-2365. NWLS: 3200 E. Lake Shore Dr. • Ashland, WI 54806 • Phone: (715)682-2365 • Web: http://nwls.wislib.org • Serving libraries in Ashland, Bayfield, Burett, Douglas, Iron, Sawyer, Vilas and Washburn Counties.