Desktop and Network Support
Network Systems Administrator, Merlin Project Administrator: Mike Sauvola
- Office: 800.228.5684 M-F 8am-4pm
- Cell Phone: 877. MERLIN1 (877.637.5461)
- After Hours/Weekends Home: 715-372-4769
- Email: msauvola@nwls.lib.wi.us
Network Support Specialist: Tony Kriskovich
- Office: 800-228-5684 M-F 8am-4pm
- Cell Phone: 715-209-0421
- Email: tkriskovich@nwls.lib.wi.us
News, Alerts and Security Advisories:
Links
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Services
1. Hardware
Desktop Computers: NWLS-IT supports both Macintosh and IBM-compatible computers produced by nationally known manufacturers (Dell, Gateway, IBM etc). This includes laptops, accessories and specific peripherals such as PCMCIA cards, modems, sound cards, and speakers, external hard drives that meet both industry and NWLS-IT standards.
Peripheral Equipment: Examples of equipment in this category are specificprinters (e.g. Hewlett-Packard inkjet, laser and color printers that are network-capable), scanners, CD ROM burners, and Zip drives that meet both industry and NWLS-IT standards.
2. Software
Desktop Software: Microsoft Office products, Microsoft Outlook Express, Eudora, Netscape and Microsoft Internet Explorer, Adobe Acrobat Reader, Symantec Antivirus, Spybot Search & Destroy, and LavaSoft AdAware. Peripheral Software: Software drivers for all supported peripheral hardware. Local Area Network Software: Server software versions Windows 2000 Server and newer, RedHat Linux versions 6.2 and newer. Internet Management Software: Pharos Systems “Sign Up.” Library Automation Software: Current versions of Innovative Interfaces automation system software (Millennium, GUICAT), Anzio and AnzioWin telnet client and Innopac telnet client.
3. Internet
Internet and email: NWLS-IT provides network services that are of benefit to member Libraries. Services in this category include e-mail and Web mail services, centrally controlled and maintained anti-virus and anti-spam software, IP and Windows networking support software, and circuit health and usage monitoring software.
Web Hosting: NWLS-IT will provide, free of charge, server space for the Library should it choose to create a website. The Library is responsible for developing and transferring its own Web pages, or contracting with other vendors for these services.