Contacts/Updates
• Announcements • Delivery • Interlibrary Loan • Merlin • Technology
Announcements
01.02.13 Full Sierra Circulation Manual
Added to the Circulation Procedures section (password protected) are updates to Circulation instructions - the Full Sierra Circulation Manual.
12.23.13 Delivery is cancelled and NWLS is closed
Heavy localized snowfall and hazardous road conditions have resulted in delivery cancellation today for the entire NWLS region. NWLS will be closed.
12.17.13 Sierra Software Update
Tuesday afternoon an update is scheduled for Merlin. Staff can anticipate ".jar files" to automatically download after Sierra is logged on which may take 3-10 minutes. Call NWLS if the update load process freezes and fails to load within 30 minutes. The update will include repairs to known issues.
08.28.13 Merlin Online Temporary Cards
The recent Merlin catalog upgrade includes a feature to register online for a temporary library card:
- Online temporary patron accounts are given a Patron Type code of Online (117) which limits service to two requests.
- To activate full circulation privileges staff will need to give the new account a valid Patron Type, County, Township, and Barcode before checking out items. To delete the "temporary" alert message, right click on the message and select "delete field."
08.26.13 Merlin Catalog Upgrade
The Merlin catalog was upgraded with new features including:
- Online library card registration - A temporary card allows two holds. To access full library services the temporary record will need to be updated at a library with a valid barcode, patron type, and codes for county and township.
- Online fine/fee payment - The online payment feature can be used to immediately clear blocks to library privileges.
- Library Donations - A patron can now make online donations to their library.
- Accessibility - The upgrade includes improved support for screen readers to better increase accessibility.
02.22.13 - Patron Records
Wisconsin's Digital Library is limited by contract to Wisconsin Residents. New patrons who are not a Wisconsin resident need a Patron Status of W. This code will prevent them from accessing OverDrive. See the Department of Transportation Wisconsin residency guidelines.
02.22.13 - Digital Library Upgrade
Wisconsin's Digital Library has been upgraded with many new features, including a "One-Step Checkout," a built-in reader, and navigational improvements. Hovering your mouse over the cover image will trigger a small popup text box display of the author and complete title, (but not the series, unfortunately). To check availability of a title, hover over the icon in the upper right corner of the cover image which will be dark to indicate 'available' and gray to indicates 'holds.'
10.17.12 - Sierra Training Materials
NWLS has the following Sierra training materials available - requires merlin login:
- Cataloging - Cataloging guide (PDF, video) and General Navigation (video)
- Circulation - Circulation (PDF) and General Navigation (video)
08.30.12 - Tribal Library Resident Patron Codes: Beginning January 2012 non-resident and resident circulation will be determined by township for all patrons. The circulation statistics generated by NWLS will be adjusted to reflect this change for the 2012 annual reports.
The Bad River Public Tribal Library is located in the community of Odanah and the town of Sanborn. Sanborn Town will be coded as a township with a library.
The Lac Courte Oreilles Ojibwa Community College is located in the Bass Lake township and is coded as a township with a library.
Delivery Support
Contact Leo Lawver or Jim Tiderman if Jim Trojanowski is unavailable
Leo Lawver can be contacted at 715.406.4420
Jim Tiderman may also be contacted if Leo is unavailable at 262.782.0300
Interlibrary Loan Support
For NWLS Interlibrary Loan Services contact Linda Stobbe
- Office: 715.682.2365 Ext. 10
- Toll Free: 800.228.5684
- Resources for Libraries & Lifelong Learning: 888-542-5543 (Select option 4) or send a message to This email address is being protected from spambots. You need JavaScript enabled to view it.
- WISCAT ILL Procedures: If Linda Stobbe is unavailable contact Resources for Libraries & Lifelong Learning 888-542-5543 (Select option 1) or send a message to This email address is being protected from spambots. You need JavaScript enabled to view it.
- WISCAT ILL Technical Issues: If Linda Stobbe is unavailable contact Resources for Libraries & Lifelong Learning 888-542-5543 (Select option 1) or send a message to Vickie Long: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Reference Request Assistance: If Linda Stobbe is unavailable contact Sue Heskin at Superior Public Library, 715-394-8876 or call Resources for Libraries & Lifelong Learning 888-542-5543 (Select option 5)
Merlin Support
Network Services: Mike Sauvola
Technology: Desktop and Network Support
- Office: 715.682.2365 Ext. 15 (M-F 8am-4pm)
- Toll Free: 800.228.5684
- Cell Phone: 877. MERLIN1 (877.637.5461)
- After Hours/Weekends Home: 715-372-4769
- Office: 715.682.2365 Ext. 20
- Toll Free: 800.228.5684